![]() ![]() ![]() Device options and requirements for a Teams user Device Google Firebase Cloud Messaging (FCM) and Apple Push Notification services are not provisioned in a dedicated data center for exclusive use by you and are governed by their own service-specific terms and privacy statements, which you should carefully review. Microsoft may, accordingly, send data to the external, third-party notification services so users can see who is calling or be notified of a chat message. When you use Dynamics 365 Remote Assist on a non-Windows device, the operating system of the device processes some personal data to enable push and incoming call notifications. For more information on how to use Dynamics 365 Remote Assist on devices without AR support, see Dynamics 365 Remote Assist mobile calls on mobile devices without augmented reality support. See Android AR-supported devices and iOS ARCore-supported devices. For iOS devices, the minimum operating system required is iOS 12.2. See Manage updates to HoloLens for instructions on using Windows Update for Business, Mobile Device Management (MDM), and Windows Server Update Services (WSUS).ĭynamics 365 Remote Assist on mobile devicesĭynamics 365 Remote Assist mobile is available on all devices, including ARCore-enabled Android phones or tablets, ARKit-enabled iOS iPhones or iPads, and mobile devices without AR support.įor Android devices, the minimum operating system required is Android 7.0. We recommend updating HoloLens to newer versions when available. HoloLens or HoloLens 2 running 4.0 (Windows 10 April 2018) build or later. Device options and requirements for a Dynamics 365 Remote Assist user Deviceĭynamics 365 Remote Assist on HoloLens or HoloLens 2 If an individual wants to join a Dynamics 365 Remote Assist call using the Teams app, they must use the Teams app on Windows, Mac, or mobile. Use Android devices that have a time-of-flight (ToF) sensor and support the Depth API and iOS devices that have a LiDAR sensor (see LiDAR sensor in the tables listed for iOS and iPadOS devices) for a better augmented reality experience. Accuracy of annotations is highly dependent on the capabilities of the device. ![]()
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